Terms of Service

OVERVIEW

Kota Doria Online operates this website and uses the terms “we”, “us”, and “our” to refer to ourselves. By using this website, you agree to accept all the terms, conditions, policies, and notices stated here. We provide users with information, tools, and services through this site.

When you visit our site or make a purchase from us, you are agreeing to be bound by our “Service” and the following terms and conditions outlined in these “Terms of Service”. This includes any additional terms, conditions, and policies referenced on the site. These terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content. By using our site, you are acknowledging and accepting these terms and conditions.

Before accessing or using our website, please carefully read these Terms of Service. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Please note that if these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

If any new features or tools are added to the current store, they will also be subject to the Terms of Service. The most current version of the Terms of Service can be reviewed at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. If you continue to use or access the website following the posting of any changes, you accept those changes.

We use WordPress based ecommerce platform ‘WooCommerce’ as our online e-commerce platform to host our store and sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to our Terms of Service, you acknowledge and confirm that you are legally eligible to use our site, and if applicable, your minor dependents are using the site with your consent. We strictly prohibit the use of our products for any illegal or unauthorized purposes, including the violation of copyright laws in your jurisdiction.

We also require that you do not transmit any harmful software or codes, such as worms or viruses, that may damage or compromise the security of our website or its users. Any violation of these terms may result in an immediate termination of your services, and we reserve the right to take legal action against any parties involved in such activities.

SECTION 2 – GENERAL CONDITIONS

We have the right to refuse service to anyone, without providing any explanation, at any time.

You understand that your content, excluding credit card information, may be transferred without encryption and may involve transmissions over different networks, as well as changes made to comply with technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, copy, sell, resell, duplicate, or exploit any part of the Service, the use of the Service, or access to the Service, nor any contact on the website through which the service is provided, without our express written permission.

The headings used in this agreement are for convenience only and will not restrict or otherwise affect these Terms.

SECTION 3 – MERCHANT REQUIREMENTS

a) Resale or Consignment Marketplaces: Kota Doria Online operates solely as a retailer of our own original products. We do not facilitate the resale or consignment of products on our platform.

b) Affiliate Marketers: Kota Doria Online is not engaged in affiliate marketing. All products offered on our website are created and sold directly by us.

c) Wholesale Retailers: Kota Doria Online does not function as a wholesale retailer. We sell our products directly to customers without catering primarily to other businesses.

d) Shipping Policy: Kota Doria Online maintains a clear and easily accessible shipping policy that provides customers with information about expected shipping times. This information can be found on our website.

e) Return Policy: Kota Doria Online has a transparent and easily accessible return policy. We clearly state whether we accept returns, outline the process and timeframe for returns, and provide contact information for customer inquiries.

f) “About Us” Page: Kota Doria Online has a dedicated “About Us” page on our website, which provides detailed information about our business, our offerings, and relevant social media links. This page helps customers learn more about our brand and values.

g) Website and Product Quality: At Kota Doria Online, we maintain a high-quality website and product pages. We ensure the following:

• Editorial Content: Our website is free from improper grammar, excessive spelling errors, and typos that may negatively impact the customer experience.
• Image Quality: We provide clear and high-resolution images of our products, ensuring they are not fuzzy or grainy.
• Functional Links: We regularly check and maintain all links on our website, ensuring there are no broken or incomplete pages.
• Original Content: We provide original and unique content in our “About Us” section and product descriptions, avoiding unoriginal or copied content.
• Image Authenticity: We use only original images of products and avoid stock images.
• Domain Age: Our website has a domain age of more than 2 years, demonstrating our commitment and reliability.
• Brand Consistency: We do not force users to visit pages that are not original to our brand, ensuring a consistent and trustworthy browsing experience.
• Product Accessibility: Users are not required to register in order to view our products.
• Safety and Honesty: Our website is safe and free from deceptive practices that may harm users.
• Advertisements and Pop-ups: We do not have excessive ads or pop-ups on our website, ensuring a pleasant and uninterrupted browsing experience for our customers.
• Up-to-Date Content: We regularly update our website to ensure all information and product availability is accurate and current.

SECTION 4 – PRODUCT REQUIREMENTS

a) Community Guidelines: All Kota Doria Online products adhere to our community guidelines and terms of service.

b) Product Information: Kota Doria Online provides accurate and up-to-date information about product prices and availability. We strive to maintain this information and sync it regularly with our inventory.

c) Product Representation: The images and descriptions used for our products accurately represent the actual items available for purchase on our website.

SECTION 5 – PROHIBITED PRODUCTS

Kota Doria Online strictly adheres to the policy of not allowing the promotion or sale of the following items on our website:

• Alcohol
• Financial products such as credit opportunities, cryptocurrency, etc.
• Gambling products such as lotteries
• Healthcare products and services, including prescription medicines, over-the-counter (OTC) non-prescription medicines, medical devices, and any unsafe healthcare products that make unrealistic promises such as weight loss pills.
• Any products and practices that are prohibited as per our guidelines, including
  • Adult products and content
  • Drugs and drug-related products, including any CBD and Hemp seed oil products
  • Endangered species and live animal products
  • Illegal products
  • Imitation or counterfeit products
  • Political campaign merchandise
  • Sensitive or disturbing products
  • Tobacco products
  • Unacceptable business practices
  • Weapons and explosives products

SECTION 6 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We want to remind you that we cannot be held responsible if the information on this site is inaccurate, incomplete or not current. The material on this site is intended for general information purposes only, and it should not be the sole basis for making decisions without consulting other primary, more accurate, complete or timely sources of information. Please be aware that any reliance on the material on this site is entirely at your own risk.

Occasionally, this site may contain historical information which may not be current, and it is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information on our site. We recommend that you monitor any changes to our site as it is your responsibility to stay informed.

SECTION 7 – MODIFICATIONS TO THE SERVICE AND PRICES

It is important to note that the prices of our products are subject to change at any time, without prior notice. We strive to keep our prices competitive and fair for all our customers, while also ensuring that our products remain of the highest quality.

In addition, we reserve the right to modify or terminate our services, including any content or features, at any time without prior notice. This may include changes to our product offerings, website design, or any other aspect of our service.

While we will make every effort to communicate any significant changes to our customers, we cannot be held responsible for any consequences that may arise from such modifications. This includes changes to product pricing, suspension, or termination of our service, whether it affects you or any third-party.

SECTION 8 – PRODUCTS OR SERVICES (if applicable)

We offer certain products and services exclusively through our website, which may have limited quantities and can only be returned or exchanged according to our Return Policy. We take great care to display our products as accurately as possible, but we cannot guarantee that your computer monitor will accurately display all colors and images.

We reserve the right to limit the sale of our products and services to specific persons or regions, and we may do so on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer, and we can change any product descriptions or prices at any time without notice. We may also discontinue products at any time, and any offers made on our site are void where prohibited.

While we strive to provide quality products, services, and information, we cannot guarantee that everything will meet your expectations. Additionally, we cannot guarantee that any errors in our services will be corrected.

SECTION 9 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

At our store, we reserve the right to reject any order placed with us. In certain cases, we may limit or cancel quantities purchased per person, household, or order, based on our sole discretion. This could include orders made through the same customer account, credit card, or with the same billing and/or shipping address. If we make any changes to or cancel your order, we will try to inform you by contacting the e-mail, billing address, or phone number provided during the purchase process. We also reserve the right to refuse orders that, in our opinion, appear to be made by dealers, resellers, or distributors.

To ensure a smooth and hassle-free shopping experience, it is important that you provide us with accurate and up-to-date information for your purchases and account. This includes your email address, credit card details, and any other relevant information. We encourage you to update your account and other information promptly so that we can fulfil your transactions and communicate with you as needed.

If you need more information, please refer to our Returns Policy for further details.

SECTION 10 – OPTIONAL TOOLS

We may offer you access to third-party tools, which we do not monitor or control. Please note that we provide such tools “as is” and “as available” without any warranties, representations, or conditions of any kind. We are not responsible for any liability arising from or related to your use of optional third-party tools.

It is entirely at your own risk and discretion to use any optional tools offered through the site, and you should ensure that you understand and agree to the terms of the relevant third-party provider(s). Moreover, we may introduce new services and/or features on the website, including the release of new tools and resources. These new features and/or services will also be subject to these Terms of Service.

SECTION 11 – THIRD-PARTY LINKS

Our Service may feature content, products, and services provided by third-parties. This may include links to third-party websites that are not affiliated with us. It is important to note that we do not examine or evaluate the content or accuracy of these materials, nor do we provide any warranty for them. As such, we will not be held responsible for any third-party materials or websites, or for any other materials, products, or services of third-parties.

Any harm or damages resulting from the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites are not our liability. It is recommended that you carefully review the policies and practices of any third-party website and ensure that you understand them before engaging in any transaction. In case of any complaints, claims, concerns, or questions regarding third-party products, you should contact the third-party directly.

SECTION 12 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us any specific submissions, such as contest entries, or if you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may use them without any restrictions. This means we may edit, copy, publish, distribute, translate, and otherwise use your comments in any medium. We are not obligated to keep your comments confidential, pay compensation for them, or respond to them.

While we have no obligation to do so, we may monitor, edit, or remove content that we deem to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual property or our Terms of Service.

You agree that your comments will not infringe on any third-party’s rights, including copyright, trademark, privacy, personality, or any other personal or proprietary right. Your comments should not contain any libellous or unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of our service or any related website. Additionally, you should not use a false email address, pretend to be someone else, or mislead us or any third-party regarding the origin of your comments. You are solely responsible for your comments and their accuracy. We assume no liability for any comments posted by you or any third-party.

SECTION 13 – PERSONAL INFORMATION

At Kota Doria Online, we take your privacy very seriously. We understand the importance of keeping your personal information safe and secure, and we are committed to doing just that. Our Privacy Policy outlines the measures we take to ensure that your personal information is collected, used, and protected in the best possible way. We encourage all of our customers to read our Privacy Policy carefully to understand how we handle their personal information. If you have any questions or concerns, please don’t hesitate to contact us.

SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS

It’s important to us at our company to be transparent and upfront with our customers. We want to acknowledge that occasionally there may be errors or inaccuracies in the information provided on our website or in the service we offer. This could include mistakes in product descriptions, pricing, promotions, shipping charges, transit times, and availability.

Rest assured that we are committed to correcting any errors or inaccuracies that we discover. We reserve the right to update or change information, cancel orders, or correct any errors at any time without prior notice. This could occur even after you have already submitted your order.

It’s important to note that we are not obligated to update or clarify any information on our website or in the service we provide, except where required by law. We understand that accuracy and clarity are crucial when it comes to purchasing decisions, so we will always strive to provide the most up-to-date and accurate information possible.

We hope this information is helpful in understanding our commitment to transparency and accuracy. We appreciate your trust in us and we look forward to continuing to provide you with the best service possible.

SECTION 15 – PROHIBITED USES

Along with other prohibitions as stated in the Terms of Service, it is strictly prohibited to use the site or its content for any unlawful purpose. This includes soliciting others to participate in unlawful acts, violating any international, federal, provincial or state regulations, infringing upon our intellectual property rights or those of others, and submitting false or misleading information.

Furthermore, it is prohibited to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any individual based on their gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability. It is also prohibited to upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Service or any related website, or to collect or track personal information of others.

The prohibited uses also include spamming, phishing, pharming, pretexting, spidering, crawling, or scraping, and using the site for any obscene or immoral purpose. Additionally, interfering with or circumventing the security features of the Service or any related website, other websites, or the Internet is also strictly prohibited.

We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses. Please use our site responsibly and in compliance with our Terms of Service to ensure a safe and positive experience for all users.

SECTION 16 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

At Kota Doria Online, we strive to provide the best service to our customers. However, we cannot guarantee that the use of our service will be uninterrupted, timely, secure, or error-free. We also cannot guarantee the accuracy or reliability of the results obtained from using our service.

We may, from time to time, remove the service for indefinite periods or cancel it without any prior notice to you. Please note that your use of the service is solely at your own risk, and we do not provide any representations, warranties, or conditions of any kind, either express or implied. We provide the service and all products and services delivered to you through the service “as is” and “as available.”

In no case shall Kota Doria Online, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising from your use of any of the service or any products procured using the service. This also includes any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content posted, transmitted, or otherwise made available via the service.

Please be aware that some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. If you reside in such a state or jurisdiction, our liability shall be limited to the maximum extent permitted by law. We appreciate your understanding and continued support, and we will do our best to resolve any issues that may arise during your use of our service.

SECTION 17 – INDEMNIFICATION

By agreeing to these Terms of Service, you acknowledge and agree to indemnify, defend and hold Kota Doria Online and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or any document incorporated by reference.

This means that if you violate these terms or any applicable laws, or if you infringe on the rights of a third-party, you will be responsible for any resulting claims or demands. You agree to pay for any legal costs and expenses, including reasonable attorney fees, incurred by Kota Doria Online and its affiliates, partners, and service providers in connection with such claims or demands.

It is important to understand that Kota Doria Online takes these matters seriously and will take any necessary legal action to protect its interests and those of its partners and affiliates. As such, we urge you to carefully read and abide by these Terms of Service and any other policies or guidelines referenced herein to avoid any disputes or legal action.

SECTION 18 – SEVERABILITY

This provision in our Terms of Service outlines our commitment to ensuring that all aspects of our service comply with applicable laws and regulations. In the unlikely event that any provision of our Terms of Service is found to be unlawful, void, or unenforceable, we assure you that we will still do everything within our power to comply with applicable law while still providing you with the best possible service.

It’s important to note that while one provision may be deemed unenforceable, the remaining provisions of our Terms of Service will remain in full force and effect. Our priority is to provide you with a transparent and fair agreement that outlines the terms and conditions of our service, and we will continue to abide by those terms and conditions to the fullest extent permitted by law.

At our core, we value our customers and their trust in us. We take our commitment to providing you with exceptional service seriously, and we will always work diligently to ensure that our Terms of Service comply with applicable laws and regulations.

SECTION 19 – TERMINATION

These Terms of Service between you and us remain in effect until either party decides to terminate them. If you wish to terminate the agreement, you can simply notify us that you no longer want to use our services, or stop using our website. Similarly, we reserve the right to terminate the agreement at any time without notice if we believe that you have failed to comply with any term or provision of these Terms of Service.

It is important to note that the obligations and liabilities of both parties that were incurred prior to the termination date will still remain in effect. This means that any actions or transactions made before the agreement was terminated will still hold both parties accountable for any necessary obligations or liabilities.

In the event that we terminate the agreement due to your failure to comply with these Terms of Service, you will remain liable for all amounts due up to and including the date of termination. Additionally, we may deny you access to our Services, or any part thereof, as a result of the termination.

We take the terms and provisions of these Terms of Service seriously, and expect our users to do the same. By using our Services, you agree to abide by these Terms of Service and understand that failure to do so may result in termination of the agreement and/or denial of access to our Services.

SECTION 20 – ENTIRE AGREEMENT

The Terms of Service govern your use of the Service and set out the agreement and understanding between you and us. It is important to note that our failure to enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision. We reserve the right to update, change or replace any part of these Terms of Service at any time without prior notice to you, and it is your responsibility to check this page periodically for changes.

These Terms of Service and any policies or operating rules posted on this site or in respect to the Service supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service. By continuing to use the Service, you agree to be bound by the most recent version of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. We strive to ensure that these Terms of Service are clear and understandable, and we encourage you to contact us if you have any questions or concerns about them. Your use of the Service indicates your agreement to these Terms of Service and any updates or changes made to them in the future.

SECTION 21 – GOVERNING LAW

This statement informs the user that the terms of service and any other agreements related to the services provided will be governed by and interpreted according to the laws of India.

SECTION 22 – CHANGES TO TERMS OF SERVICE

The Terms of Service for our website are available for review at any time on this page. Please note that we may update, change or replace any part of these terms at our discretion. We will post any updates or changes on our website, and it is your responsibility to check this page periodically for modifications. By continuing to use or access our website or services after we post any changes to these terms, you are agreeing to accept those changes.

SECTION 23 – CONTACT INFORMATION

By using the Kota Doria Online website, you acknowledge and agree to comply with the above terms and policies. Failure to adhere to these guidelines may result in the removal of products from our platform and potential termination of your account on Kota Doria Online. We reserve the right to take appropriate action, including legal measures, for any violation of these terms and policies.

Please note that Kota Doria Online may update these terms and policies from time to time. It is your responsibility to review and comply with the most recent version of these terms and policies.

If you have any inquiries or concerns regarding our Terms of Service, please don’t hesitate to contact us at support@kotadoriaonline.com. We are always happy to assist you in any way we can.